Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Resolved! Re: Gifting data

My mum & her sim are India & turned off, she is not using data & I'm almost out. I think it is effecting being able to gift my number data. I need it for driving, maps etc. Help!

Cannot gift data and cannot find a contact to resolve on the 150 options

I am trying to gift data on one of the other phones on my account. I have data to gift but for the last three months I get the message that "the service is not available at the moment please try later" its been like that for 3 months now! Very frus...

Can’t use data

Hi there I was paying for 2 phones and I didn’t have one so basically we’re paying for 2 contracts. The team have put me on 1contract now as the other one ended at beginning of March and other one didn’t end till next year… I think I’m now meant to...

Re: Gifting data

There were known issues with data gifting last month, EE gave my numbers an unlimited data pass for the month while they fixed it.This month some of the numbers on my account aren't showing on as an option to gift to in the MyEE app... very annnoying

data

i recently recieved 50GB worth of data but when i open my data it doesn’t work on anything at all. Please help

Resolved! Roaming

I am in New Zealand with my iPhone and my wifes iPhone. We bought bot mobiles a roaming add on. Followed instructions before arrived. Have arrived and can’t get any mobile data on either mobile. We have followed all EE guidance to resolve the issue t...

About mobie data

How can I find or to see how much I use mobile data

no data

no data when away from my internet provider

Speed Caps - how do they work?

In my area, the speeds are rarely above 50mbps.If I have two plans, one with unlimited speed and the other capped at 100mbps, will both receive the same speeds (ignoring all other factors), or will the uncapped plan be prioritised and so the capped p...

EE Data Sim

HiIve bought a preloaded EE sim pay as you go data sim 120gb that last for 12 months. I’ve put it in my Netgear Aircard and it won’t connect to the network. Any ideas please.