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message from ee to say I will lose mobile date - will I still be able to text

JEAN110
Investigator
Investigator
 
1 SOLUTION

Accepted Solutions
James_B
EE Community Manager
EE Community Manager

Yes, you'll still be able to send texts, @JEAN110 

You can find more information in We’re Switching Off Our 3G Network (ee.co.uk).

Hope this helps.

James

View solution in original post

5 REPLIES 5
bristolian
EE Community Star
EE Community Star

What is the exact wording of the message you've received?

XRaySpeX
EE Community Star
EE Community Star

@JEAN110 : If the msg is warning about the cessation of the 3G network, you'll still be able to text & call.

Hence we need to know the exact wording of EE's msg.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Your current plan will lose mobile data access from 23 July this means you can only access services such as email browsing etc if you are connected to wifi.
My phone is a basic phone which doesn't connect to the internet so will I still be able to use it for text and calls?
Jean Summerill
[Mod edit: Please do not post your email address in this public forum. Thanks]

Your current plan will lose mobile data access from 23 July this means you can only access services such as email browsing etc if you are connected to wifi.
My phone is a basic phone which doesn't connect to the internet so will I still be able to use it for text and calls?

Jean Summerill
[Mod edit: Please do not post your email address in this public forum. Thanks]

James_B
EE Community Manager
EE Community Manager

Yes, you'll still be able to send texts, @JEAN110 

You can find more information in We’re Switching Off Our 3G Network (ee.co.uk).

Hope this helps.

James