Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Mobile data roaming

Hi I’m travelling and my mobile data isn’t working. I also can’t call EE to fix it because the line isn’t connecting with WiFi calling for some reason.and can’t seem to contact EE from a friends phone either. Thanks for your help!

Resolved! A flaw in EE's handling of the mobile data

I have an EE account with two mobile numbers. One is with me, one is used by another family member. I often gift data between the two numbers. Recently the other family member went abroad so for the last 6 weeks he never used mobile data in UK. So I...

Resolved! Data package while on holiday outside eu and uk

Hi there i am on holiday next week to tunisia and trying to find out about data roaming and prices while i am away ?

Can’t send a email on mobile data, works on Wi-Fi

I’m having a issue with both my iphone and iPad dataI cannot send a email using mobile data, it works fine on Wi-Fi, I can use mobile data to receive email ok, and web browsing etc.I have put a 02 sim into my phone and it works perfectly sending emai...

I have credit on my account so why cannot I use any data

I have credit on my account so why cannot I use any data?

Mobile data - switch off parental control

I have a EE card that I use for portable mobile data. I had read that in order to be able to switch off Parental Controls I could adhere to a Monthly plan and so I would be able to do it online. I subscribed a plan to then realise that this plan is s...

data gifting

Why am i unable to gift data to my other lines? When i asked on the phone if this was an option they said yes - but when i go to gift the data it states up unable to.

Internet

I pay a monthly bill of around £200. I also have unlimited internet. Why is it so poor? That pages don't open? What's more, it is unlimited so that I can also use the internet from my computer. However, the internet does not work on my computer. What...

Roaming outside the EU

I am going on a Caribbean cruise and will be travelling to different locations, which would be the best package to get to be able to use my mobile data?

Resolved! Snapchat won’t work on my iPhone XS Max wen using mobile data

Pls help my Snapchat and wottsapp won’t work using my mobile data it’s all switched on correctly I’ve deleted the apps and reinstalled and still no luck pls help