Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
Why do I get a "no internet connection" when I am away from home outside when I still have nearly 5Gb unused
hello, i need help as i bought a 30 day sim to use in the uk and eh, however before i left the uk i forgot to on data roaming. i can’t use the data now in amsterdam. please help. i can’t see to find the chat button to message an EE staff
How to check my remaining data
Hey
Hello,I've recently switched to EE and everything has been good so far, except from yesterday when I got an 80% warning for data. It was at this point I turned data off on my phone.This morning I got a message at 2am saying I had used 100% of my data...
Had a text message from EE saying that they are offering double data free of charge but that t&cs apply. There is no link to the t&cs and the only ones I can find on the ee website relate to a double data Christmas offer or sim deal from 2021.There i...
Hi, My husband is shortly deploying to the Falkland Islands for six months and I just wondered if anybody can clarify roaming etc. Will he be able to imessage/whatsapp/facetime without charge or will he need to pay extra? Thanks in advance
Same issue, I run dual sims Three and EE and both sims display 4G, 4G+ & 5G between 1 and full reception and currently EE has no Internet when Three does. Having just moved one business sim to EE for additional network coverage I'm pretty disappointe...
I'm an EE customer, I ditched BT several years ago, so this merging of BT and EE is making me feel a little uncomfortable if I'm being truly honest. I regularly do speed test checks and I have noticed since this "launch" that my speeds on 4g mobile b...
Hi there,I purchased £15 subscription pack with 25GB of data on 19th of June before coming to Italy. I just arrived in Rome this morning but since then I don't have any internet at all, although I got a text message from 150 stating that I can use my...
