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Data

Inesleblanc
Visitor

‎13-10-2025 06:36 PM

Hi, I bought a SIM card and paid £15 for a 25GB data plan, but the data isn’t working. In the app it sometimes says I have no data, and other times it shows I have 25GB  so I’m really confused. I don’t know what to do because my mobile data isn’t working at all. Could you please help me fix this?

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1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎13-10-2025 06:48 PM

Hi @Inesleblanc 

Are you in the UK. 

Text BA to 150. What does it say.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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