Mobile Data

Data not working

My data is not working and my phone bill has been paid but it’s just not working at all 

Data gifting after update app not working

Since having the EE upgrade app data gifting doesn’t work. Just says try again. Useless. Was working fine before this. 

New app unable to gift data

Anyone having issues gifting data on the new app? 

Data Gifting

I have just changed my mother in law’s account from monthly contract to sim only. Her number now doesn’t appear in the drop down for me to gift data to. Really hope I can gift data to a sim only contract as I was assured I could when I made the chang...

Extra 30gb showing

I seem to have a random 30gb extra data that was added. I purchased an add on of 20gb as I was waiting for WiFi to be installed, but for some reason there was another 30 added. I most definitely did not request this so wondering where it has come fro...

Data very slow

Data in my area is very

Unable to gift data

Since the new app has been installed I am unable to gift data without contacting customer services.  Help!  I use this to gift data to my son that is on the same account.

Contract

Hello, on my contract plan, I have unlimited calls texts and data, I’ve just ungraded my phone and when I’ve tried to call someone it says my limit has been cut? So I can call text or use my data ? Just wanting to know why when I’m paying a lot of mo...

I just upgrade to Galaxy A13 I can only get internet connection when Im at home

Roaming

Hey. I came to your shop and I ve asked you how can I use my data when I’m going in Romania. So you said I m able to use for that £10 and then when I came it worked only for 2 days and I don’t understand why and how ca I fix my data. I need internet ...