Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

EU Roaming Slow Data

HiI have enjoyed some really good data speeds while roaming the EU (mostly France) - often 80-100mb/sHowever, recently I have noticed that I never seem to get over about 20mb/s, while my French SIM (which has limited data) is still giving 80-100mb/sH...

Glasgow

How do I do add on

WiFi hotsopt

Hi all, anyone here know how to connect to WiFi hot-spot?

Roaming

I’ve asked for my roaming service to be activated earlier today as I have traveled to Germany. Someone from your side said it will be acivated within 2-4 hours with a cost of 2 pounds per day. Now 6 hours have passed and still I can’t use my roaming....

Как купить пакет интернета?

Resolved! Sim only contract ending/data roaming

Hi, my current SIM only contract ends on the 5th July 2022, I have been offered a new 12 month contract with EE for a similar monthly charge, which would commence on the 5th July. Presumably I currently would get “free” data roaming in a EU country, ...

Mis sold iPad contract

Very disappointed with EE the only provider I have been with. Went in store to upgrade phone which was ok then asked for another sim on account for my elderly mother which would be a add on to my account which I stated was not above with my phone as ...

Data gifting

The app won't let gift data. My mum I on my account and I'm always able to gift data.She is in Australia at the moment and there isn't even the option on the app

Mobile data

None of my social media is working using my mobile data. I’ve got unlimited data so it’s not run out

Cannot check data left.

After performing faultlessly for three years I started having the "Forbidden You don't have permission to access this resource." problem when checking data left four weeks ago on my EE myfi mini. The first time it seemed to correct itself after very ...