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data boost?

dfollows
Visitor

‎07-02-2023 09:57 PM

I have mobile and broadband plans with ee but did not get the data boost I was promised. I have just 2gb data a month! Was told i'd get something like 5gb bonus for having broadband.

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎07-02-2023 10:27 PM

When did your BB go live? You should get your mobile data boost within 30 days of BB going live.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP