‎01-02-2023 02:50 PM
I am unable to browse ever since I bought data package last month. My network keeps showing 3G instead of 4G despite making the change on sim setting. My data will expire next week without any use 🤦🤦🤦
‎01-02-2023 03:23 PM
Thanks for coming here.
What device are you using?
Does this happen in all areas?
Leanne.
‎01-02-2023 06:14 PM
What is this SIM setting you've mentioned?
Data should still work over 3G - are you saying it's not?
‎01-02-2023 06:40 PM
I use umidigi A7 Pro.
I am literally unable to browse everywhere
‎01-02-2023 06:40 PM
The is the network settings on my phone
‎02-02-2023 08:06 AM
‎02-02-2023 12:28 PM
Yes I am in UK. Andover Hampshire precisely.
‎02-02-2023 12:29 PM
And data is enabled within my settings.
‎02-02-2023 03:44 PM
Thanks @Aify-etta2022
I'd recommend speaking with our Customer Care team about this.
They'll be able to run through troubleshooting steps with you to get this sorted.
Jon