Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Roaming

I currently aboad before I left the uk I sent text ROAMING.I dont want to pay £2 a day as I will be here for a while.If I call ee from abroad how much will I pay?I now that you can pay £5 a month for a abroad bundle but how to set it up myself?thank...

I wanna pay to get data

Hi .. I got this sim and I wanna use this month so how can I charge this with unlomited data ?

My data plan is over and my mobile is still connected

I just got a new line with a data package of 15GB (prepaid). I consumed the entire 15GB and still getting internet. Why?

Countries covered by monthly add on roaming

Can anyone please point me to a complete list of countries covered with the monthly roaming add on. It says Europe Australia Usa and many more? Thanks

Roaming in Switzerland

I am in Switzerland. I have unlimited data. My phone has been working fine but all of a sudden my ability to use data has stopped. Can anyone tell me why?

£2ADDON

I have a £2 per day addon on my contract, for roaming B-road how do I activate it?there is currently a £zero spend cap on my account is this anything to do with it.

Mobile SIM not working

I've been using a Huawei b535 along with EE unlimited 4 g SIM for nearly 2 years. Speeds have been OK (10-20Mbps) but in last few months have been getting much worse and now there's no speed over last week. Speed test just now is 0.20 download & 0 up...

Data gifting

Hi, I have been trying all day to gift some of my data to my cousin phone. I can access the data gifting page on my EE app, but every time I click "gift data" with a selected amount, I'm stuck with a notification stating: "Gifting failed. Something ...

data limits

My plan says that I get 40Gb of data. However, on my phone settings it shows 2Gb data usage, which has almost ran out. Any ideas how to resolve?

data

why is my phone saying that 'could not activate cellular data network' you are not subscribed to a cellular data service. I have bought 150 mb add-on of data can someone advise?