Mobile Data

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Resolved! Data disappeared

my husband is gifted me 2 times data both time it's disappeared

No 4 or 5g signal

Hi I seem to have lost 4 &5g ?? Please advise

Data has disappeared

Can anyone help?

Re: Data

How can't I go on Internet or add unlimited data to my account

Reduced data allowance

Hi. I think my data allowance has been reduced since starting my contract. Is there any way of finding out for sure?

Data Gifting not working on My EE iPhone app

Hi, I have been trying all day to gift some of my data to my dad's phone. I can access the data gifting page on my EE app, but every time I click "gift data" with a selected amount, I'm stuck with a notification stating: "Gifting failed. Something we...

Carribean cruise

Could you tell me if there’s a data card that can be used in the Caribbean please

Data disappeared

This is the second time this has happened now. I checked my ee app the other day and I had 9/10GB left. I went out this morning and had a text saying all my data has been used, then after that text I then had my warning 80% text so I didn’t even know...

Resolved! Data roaming in Serbia

I am in Serbia for 5 days, probably not going to use much data, just for maps, search for points of interest, quick reply to email, 1 or 2 gb should be ample. I think I am required to buy a data pack as EE data för Europe does not extend to Serbia. C...

Gifting data

Hi, I’m not sure whether my plan includes being able to gift data. How can I find out ? If it does I would like to look into an additional line for my son.thanks.