Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
Hello just wondering if anyone can help. In account settings I have a tab that says use yre monthly data allowance on the move and I can turn it on or off, I’m just wondering if using data on the move means roaming abroad or wether it means something...
If i buy a Sim only plan with 200GB data, can i upgrade to Unlimited during the contract period.
I have turn off my mobile data but EE are still charging me for using data why is this.
My 4G data sim seems to register with the network (in the UK so not roaming), but doesn't allow data usage and I can't send a text to 150. Data worked fine a week ago, and text worked in February to check balance, but neither work now. It has probabl...
Hi everyone, I’m new here. Can anybody confirm if this is a legitimate text/offer from EE, please? Many thanks,Julian
Hi,I am on a phone plan with my mum and I am on a 1GB data plan. My mum has gifted me 30GB and this is showing in the history tab. However, the data gift isn’t adding to my usage and my phone won’t let me use any of it. I’m not sure if I’m being dumb...
I am trying to gift data to a second sim on the same account but EE says they can’t see the data on that account yet it knows it’s on zero. Help!
I have 4 contracts in my name for myself and my family. I was given 5gb data on top of our contracts for taking out broadband also. I originally asked them to give the 5gb to my son as he needed it but now has changed his contract and does not need i...
Bought the £20 pack, I can call and text fine but there is no mobile data at all.I've checked the network status of my area and its all good there. Cellular data is also enabled with roaming on and the apps are not restricted from using cellular data...
Hi, I’m the main account holder and I share my data with my 2 kids but at present it appears their minimal data has been refreshed but mine has not? Any ideas why that would be or work around for it? I work away from home and I’m out of the country a...
