Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 165141 Views
  • 50 replies
  • 23 Helpful

Wrong info

Hi. My data package is £10 per month with 5gb of data, unlimited texts and 500 free minutes of calls. I had more than 9gb left this morning. My app and EE online say I only have 203mb left and no texts or calls. I haven’t used any data today. Is the ...

Em000 by Explorer
  • 373 Views
  • 3 replies
  • 1 Helpful

Coverage

I don't understand why the coverage hasn't disappeared and now the internet doesn't work

Klaidas2 by Visitor
  • 245 Views
  • 1 replies
  • 1 Helpful

No unlimited data

It's very poor would not recommend as you can have to pay over the odds for  unlimited data. You have no choice but to keep topping up. Hit n miss with unlimited data. Option. Please please do not be fooled its not a good nor is it Britain's no one n...

Unable to use remaining data

I still have 191MB left of my data allowance but I don't seem to be able to use it! Can only access internet when on WiFi. Data also seems to have reduced dramatically, I never reach my allowance and I still have 20 days until it renews. Thanks for y...

Data

My date renewed on 24/09and 25th said u used all ur dataand I didn’t even watch 5 min movie plus I had home broadband  how possible?

Calls barred

Hi. I am abroad and my calls have been barred.   I am only using wifi calling,  my roaming is off.   Please advise. currently in Barbados. 

Straker01 by Investigator
  • 429 Views
  • 5 replies
  • 1 Helpful

Resolved! Data disappeared

my husband is gifted me 2 times data both time it's disappeared