No mobile internet after upgrade.

[ohanmic]

Hi. I recently swapped my pixel 6 for the oppo x5 find. I received a new SIM with the phone (same number). I have unlimited mobile data but when I switch it on nothing is happening. Any help would be greatly appreciated. 

Thank you.

[EssexBoyEE]

@ohanmic wrote - when I switch it on nothing is happening

More info is required, ie, doesn't power on, no signal, can't make call etc.?

[bristolian]

Also... a replacement SIM is often supplied with upgrade phones incase there is a problem with your existing one or it doesn't fit the new phone.

Is your existing SIM still working? And does it fit your new phone?

[ohanmic]

Hi, mobile signal is fine can send SMS and make a call with no problems 

[ohanmic]

Hi, old sim stopped working yesterday. It would fit my new phone yes.

[bristolian]

If you have activated the replacement SIM, then check if that new SIM works in your old phone.

I suspect it will, and that mobile data is potentially not enabled on your new phone.