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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 160477 Views
  • 50 replies
  • 23 Helpful

SIM card won’t work

Hi I have just received my new iPhone but it’s saying no service and can’t make or receive calls 

Andrea13 by • Explorer
  • 296 Views
  • 1 replies
  • 0 Helpful

Resolved! cant buy data

Hi folks.I am currently experiencing an issue with my mobile data. I got the text saying my data has run out, and i need to buy more.However the page it normally takes me to when i press the link in the text just times out, with an error saying conne...

Bovrinox by • Investigator
  • 3170 Views
  • 6 replies
  • 3 Helpful

Data SIM

I have a data only card for my car live options, traffic,. weather etc.  Is there a way to check the balance of data  before I buy another ? , I thought 120gb would last a bit longer than a few months .   

Paullec by • Explorer
  • 362 Views
  • 3 replies
  • 2 Helpful

Payg data

Since the app got updated and now the balances are showing, my data has been basically wiped.Over the years I’ve managed to build up just over 1gb of data from free boosts and now it’s showing I only have 360mb.  How do I get my data back?  

Ashraf87 by • Investigator
  • 260 Views
  • 1 replies
  • 0 Helpful

Internet

I jst switched to EE(payg) from lyca network the number got switched this morning, but I'm unable to use internet i tried to change apn settings aswell but, I'm not getting any mobile data. I can't even receive the messages. I only can answering the ...

PLEASE HELP WITH THE UPGRADE

Hi. I started on EE 1 month ago and to be honest I'm starting to think it's the worst thing I could do. So I started with a 12 months contract and 125g monthly with one smart benefit with a FF discount code, I was waiting to pass the month to upgrade...

VictorTR by • Valued Contributor
  • 337 Views
  • 2 replies
  • 0 Helpful
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