Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Ukraine text and data

hi, I received this text from 1024 when I entered Ukraine on Saturday. Please could someone confirm or deny whether this is true or not?Hi from EE. Calls, texts and data in Ukraine are currently free of charge.thanks

Resolved! Data

I currently have 100g of data a month, how would I go about making this lower like 40

Date didn’t work

My internet doesn’t work !!

Good one

Resolved! I want to gift data but all your services are down, I need to gift asap

Resolved! Find my nummber

Where is my 2 EE mobil number?

Resolved! Adding data

Hi, I would like like to get an add on for data for 24 hours however, when I attempted to online there was a technical issue. Is there any chance you can help me with this?

Wrong information given

After ordering a new phone a few weeks ago I spoke to the lady on the phone and asked - while I am on holiday next week will I be charged for using my data? She replied no.. I am on holiday and have already been charged!!! I pay for unlimited data wh...

problem with the internet on the card in Germany

Hello, at the beginning I will write that my English is weak, so I don't know if we will understand each other. I have been using pre-paid internet in Germany for over a year now and so far everything has been great. Internet has been down for two we...

Internet and phone signal connection problems, AGAIN. How do i contact EE?

EE must pay reparations for failing to provide the service they sold to me. But I can't contact them, because the service (mobile phone, Internet) does NOT work. Could someone from this increasingly dodgy company please contact me, to offer adequate ...