17-03-2023 11:08 AM
I am on holiday and my data has refreshed but I can’t gift to my son at home and cant contact EE. Is there any online chat, I have tried the telephone numbers while abroad and didn’t get through. This will leave my son without data for a week.
Solved! See the answer below or view the solution in context.
17-03-2023 11:14 AM
Hello @Janfisher.
Welcome to the community.
Our online chat team are available from 8am-10:30pm UK time and can be accessed by logging in to your My EE account.
Katie
17-03-2023 11:14 AM
Hello @Janfisher.
Welcome to the community.
Our online chat team are available from 8am-10:30pm UK time and can be accessed by logging in to your My EE account.
Katie
17-03-2023 12:22 PM
Where are you? When you are outside EU or somewhere you can't use your UK allowances & your allowances refresh you can't gift data until you return to UK.