Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 193240 Views
  • 50 replies
  • 24 Helpful

Resolved! Data

I currently have 100g of data a month, how would I go about making this lower like 40

Resolved! Adding data

Hi, I would like like to get an add on for data for 24 hours however, when I attempted to online there was a technical issue. Is there any chance you can help me with this?

Mbilal1 by Visitor
  • 475 Views
  • 1 replies
  • 0 Helpful

Wrong information given

After ordering a new phone a few weeks ago I spoke to the lady on the phone and asked - while I am on holiday next week will I be charged for using my data? She replied no.. I am on holiday and have already been charged!!! I pay for unlimited data wh...

problem with the internet on the card in Germany

Hello, at the beginning I will write that my English is weak, so I don't know if we will understand each other. I have been using pre-paid internet in Germany for over a year now and so far everything has been great. Internet has been down for two we...

Ferek by Explorer
  • 396 Views
  • 1 replies
  • 0 Helpful

Data

 My pack allowance shows I have 1.2 GB data eft but I am unable to get on the internet on my phone and  use it. Also got a message informing me I used all my data allowance, however pack information is showing I have data left. 

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Slarkins by Visitor
  • 375 Views
  • 1 replies
  • 0 Helpful