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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 207755 Views
  • 50 replies
  • 24 Helpful

Data gifting

Why cannot I not gift data any more, for the past few weeks it has said unavailable at this time and now the app is back up and running properly it is saying that I dod not have enough data to gift however I have unlimited data and have not gifted an...

data gifting

want to gift data from my unlimited broadband account to my mobile dongle (used in our caravan). Have plenty data - but when I log-in I'm told service is not available "try again later" - I have been trying for 5 days now! 

agm33 by • Investigator
  • 840 Views
  • 5 replies
  • 0 Helpful

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i have 23£ on my accounts and i keep texting 150 but i can’t buy any packs and i can’t even buy packs online

Incorrect mobile data usage

I'm on a sim-only deal that I've had for a few years now, using a Pixel 4a. It's showing me that I've used over 50Gb of mobile data this month, but the per-app breakdown shows 1.7Gb for the top app and 67Mb for the next one down.The latter is more co...

Resolved! broadband

how can i see how much intrnet left on my phone 

fred1976 by • Visitor
  • 491 Views
  • 1 replies
  • 1 Helpful

Where did my data go??

I have a very modest monthly allowance, for 5 years I made do with 1Gb, though recently it has shot up to 5Gb! On average, I use about 300Mb to 500Mb/month, I rarely use phone when I'm out, and if I do, it's only when I have a good WiFi connection.In...

stephen5000 by • Skilled Contributor
  • 3434 Views
  • 19 replies
  • 2 Helpful
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