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"sign in to network" notification

Nate-47
Investigator
Investigator

‎13-09-2023 12:05 AM

I've been getting a "sign in to network" notification and when I tap on it, it then says my Data is blocked I went online to check my date on my plan ans in setting I tapped on "use mobile data" and it don't untick and says wait 30 mins which and I have and even tried using text to 150 with no luck.

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2 REPLIES 2
Nate-47
Investigator
Investigator

‎13-09-2023 12:06 AM

Screenshot_20230913_000432.jpg

 this is what I get.

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James_B
EE Community Support Team
In response to Nate-47

‎13-09-2023 09:25 AM - edited ‎13-09-2023 09:26 AM

Hi @Nate-47,

If your data services aren't connected after tapping the use mobile data switch and leaving it for a full 30 minutes (without interacting with it again during those 30 minutes), please get in touch with Customer Care so a member of the team can check your settings on our side.

Thanks 🙂

James

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