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Data abroad

Guthrie90
Explorer

I’ve purchased the data travel pass as I am currently in Turkey. I have been charged but it still isn’t working although I have my data turned on. Any ideas? 

1 SOLUTION

Accepted Solutions
Christopher_G
EE Community Support Team

Hi @Guthrie90 

Welcome to the community.

Is data roaming enabled in your phone settings? Have you tried manually connecting to a different Turkish mobile operator?

Chris

View solution in original post

3 REPLIES 3
Christopher_G
EE Community Support Team

Hi @Guthrie90 

Welcome to the community.

Is data roaming enabled in your phone settings? Have you tried manually connecting to a different Turkish mobile operator?

Chris

Thank you so much it’s worked 👍🏼

Katie Guthrie
James_B
EE Community Support Team

That's great @Guthrie90 

Thanks for letting us know. 🙂

James