Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

data usage

Why does it say that I have 18Gb of data left when you sold me a package with an unlimited data plan. Please explain have I been midsole the package, I believe unlimited to be unlimited no caps no anything just data. all the best Sandra

I accidentally ask ee to turn off my data, how can I get my data back?

How can I get my data back on?

Usage Alert

Why have I received a spend cap message when I have 9.7gb left of 10gb

Data gifting from unlimited 5g wifi router sim

data ad ons not working,

data ad ons not working, ee website is not allowing me to use my top up credit to add for data for my ee payg router. any ideas on using the credit before it runs out. thanks

Is there a way to buy data for a SIM without having to use a phone or call EE?

I have 2 sims in security systems, They use very little data and I have to buy this every 30 days (200mb for £2 each). Every 30 days the data expires.As the sims are not in phones, I cannot use any EE option on a phone other than having to call them ...

Data use

I am showing 5.2GB constantly?

Problem with data usage

I've just top up and immediately checked my data usage and it showed is have 7.1 GB left of 8 GB. How is possible I've already used data in less than a minute when even my data is off?

Essential SIM Unlimited vs Essential Data SIM Unlimited - What's the difference?

Besides the "Data" SIM coming with no inclusive SMS's or Voice, what's the difference between the two tariffs?Can you use a standard SIM tariff in a MiFi device? Can you share data from the Data SIM to phones in the family group?

I’m still waiting a refund of £11.40

I was getting ready for a trip to New Zeland, wen I realized I needed some suggestions from EE, regarding using my mobile phone outside EU. Eventually I bought a package of £11.40 of data, which allows me to make calls and internet at low cost. Sadly...