Skip to main content
Forum FAQ's

Mobile Data

A place to ask questions and share tips about using mobile data.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 174016 Views
  • 50 replies
  • 24 Helpful

Data

I paid for data and cancelled the unlimited and it should finish this month but can’t find on my app what date it finishes

Hi there

I just want to move my date to my son phone his number is XXXXX XXXXXX. Can move 5gb to his mobile phone pls .    [Mod edit: Please do not post phone numbers on the public board. Thanks!]

Yoongtung by • Investigator
  • 351 Views
  • 2 replies
  • 1 Helpful

Resolved! mobile data

struggling to use mobile data as error messages come up .

Disappearing Data on roaming switch over

Has anybody else experienced this? My one daughter travels a lot so intermittently using data roaming. The problem is when we switch data roaming on to her account, all her existing data on her phone disappears. I then frantically have to gift her mo...

TrinnyD by • Investigator
  • 707 Views
  • 6 replies
  • 0 Helpful

Data roaming

Hello currently abroad in Italy unable to call on 150 which normally works abroad and need to use data roaming to survive and get around, data stopped late yesterday evening and needed a cab was a huge struggle, luckily a local assisted but I have pr...

Yuso by • Visitor
  • 412 Views
  • 2 replies
  • 2 Helpful

Resolved! Is it possible to downgrade my data allocation?

My contract ends in September if this is relevant. i recently upped my data allowance from 100gb to unlimited. Its no longer needed so i would like to resume my 100gb data allowance and reduce my bill. i am told this is not allowed?

EE Website and App

I've been having issues with the website and app for months and I keep being told that it is being fixed and it isn't. I've been trying to gift data and just can't as I get an error message when I try and it says it will be fixed 'shortly' which is n...

EDUN by • Investigator
  • 405 Views
  • 5 replies
  • 0 Helpful

Data useage

Does anyone know how to see how much data they’ve used a month. I’ve unlimited data so it seems as though I cannot see my useage but I’d still like to know it. 

Top Helpful authors
More