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Gifting date

Khoocox
Visitor

Why won’t it let me gift data to a particular number? Have been able to do that for other members. It keep coming up “not able to transfer at the moment”, I keep trying but same message pops up. Have successfully done it for others.

8 REPLIES 8
Alex_M
Star Contributor
Star Contributor

Hi @Khoocox,

Is the number under the same My EE account as the others? You can only gift data to numbers under your My EE account.

Also, you cannot gift data to PAYG numbers.

Thanks,
Alex

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Chris_B
Grand Master
Grand Master

@Khoocox have you ever been able to gift data to this number before? 

Donna146
Explorer

I need to gifted data to one of my contacts

I need help

Christopher_G
EE Community Support Team

Hi @Donna146 

Welcome to the community.

Have you tried gifting through the My EE desktop site?

Chris

Christopher_G
EE Community Support Team

Hi @Donna146 

I've replied to your post on another thread.

Chris

mohammadalamin0
Visitor

Hi

Katie_B
EE Community Support Team

Hi @mohammadalamin0

Are you looking to process a data gift?

Katie