Gifting date

Khoocox
Visitor

‎30-06-2023 01:08 PM

Why won’t it let me gift data to a particular number? Have been able to do that for other members. It keep coming up “not able to transfer at the moment”, I keep trying but same message pops up. Have successfully done it for others.

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8 REPLIES 8
Alex_M
Star Contributor
Star Contributor

‎30-06-2023 01:12 PM

Hi @Khoocox,

Is the number under the same My EE account as the others? You can only gift data to numbers under your My EE account.

Also, you cannot gift data to PAYG numbers.

Thanks,
Alex

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Chris_B
EE Community Star
EE Community Star

‎30-06-2023 01:16 PM

@Khoocox have you ever been able to gift data to this number before? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Donna146
Explorer

‎30-06-2023 08:04 PM

I need to gifted data to one of my contacts

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Donna146
Explorer
In response to Donna146

‎30-06-2023 08:27 PM

I need help

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Christopher_G
EE Community Support Team
In response to Donna146

‎01-07-2023 07:56 AM - edited ‎01-07-2023 07:56 AM

Hi @Donna146 

Welcome to the community.

Have you tried gifting through the My EE desktop site?

Chris

Christopher_G
EE Community Support Team
In response to Donna146

‎01-07-2023 07:57 AM

Hi @Donna146 

I've replied to your post on another thread.

Chris

mohammadalamin0
Visitor

‎19-09-2023 04:38 PM

Hi

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Katie_B
EE Community Support Team
In response to mohammadalamin0

‎19-09-2023 05:00 PM

Hi @mohammadalamin0. 

Are you looking to process a data gift?

Katie

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