Remove unlimited data

barbjcraig · ‎18-02-2023

How do I cancel unlimited data option

Jon_K · ‎18-02-2023

Have you added an unlimited data add-on, or is your plan an unlimited data plan?

Jon

XRaySpeX · ‎18-02-2023

@barbjcraig : For a contract's recurring UK/EU data add-on, text STOP UNLIMITED ADD-ON to 150.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Bandit123 · ‎27-02-2023

Unlimited Add On

Katie_B · ‎27-02-2023

Hello @Bandit123.

Are you looking to remove a data add-on?

Speak soon,

Katie

Bandit123 · ‎27-02-2023

Yes

[Mod edit: Please do not post personal information on the public board. Thanks!]

Katie_B · ‎27-02-2023

Thanks for confirming @Bandit123.

You should be able to remove this online yourself by visiting your My EE account and selecting 'Add-ons & Extras'.

Please let me know if this does not work,

Katie

Bandit123 · ‎27-02-2023

I have gone into it, but can’t figure out how to remove it.....I’m rubbish at this!

Sent from Mail<> for Windows

Katie_B · ‎27-02-2023

Hi @Bandit123.

You can also stop the reoccurring add-on by texting STOP UNLIMITED to 150.

Katie

Bandit123 · ‎27-02-2023

Thank you! I have just done that….do I expect acknowledgment? You are very kind to help

[Mod edit: Please do not post personal information on the public board. Thanks!]