Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 190180 Views
  • 50 replies
  • 24 Helpful

Very slow internet speed on mobile

Hi. I’m using monthly 10GB plan but the internet speed is awful . Speed between 3Mb to 7Mb always, no matter at home or anywhere. Any suggestions?

Jaymax by Investigator
  • 604 Views
  • 6 replies
  • 0 Helpful

Double Data offer and Data gifting

I’ve just signed up for the double data offer, glad to see EE offering this. I’ve logged into my app to see about gifting data to the other phone on my family plan but seem to no longer be able to do this, I get a message along the lines of no data a...

Data gifting

Have been trying to gift data for 4 days (the plan I am on requires me to manually gift data to my kids) but keep getting this message. Anyone else having this problem? TIA

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No data plan

I have just transferred from O2 to EE and I now have no mobile data on my EE SIM card even though I have already been charged £18 for EE services? Can someone please let me know what’s happening as I commute weekly for about 4-5 hours and I need to b...

Resolved! Re

How do post data to someone 

Oppo reno 6 pro 5G issue on 5G network

Hello guys, i have oppo reno 6 pro 5G device. I observed very big issue while running on EE sim. As have an unlimited 5G data but I can't use it as while i runs 5G in my mobile with EE sim i got maximum 40mbps downloading speed (certified checked onl...

Re: Tethering on unlimited data plan

I got the unlimited plan on ee in order to use on my laptop and iPad as the phone is too small to view videos or do anything else, however I have now found out that I can only tether 100.5 gb which comes out of the gifting so the tethering is counted...

katashaha by Contributor
  • 29083 Views
  • 35 replies
  • 9 Helpful

Stolen mobile data??

Hi. I’m wondering if anyone has had this problem at all??I’ve had the same mobile data allowance now for years, 7gb per month. I’ve always been a low user of this allowance prob no more than 3gb used every month. my usage has now gone through the roo...

Just want to give data

I can’t stand this new conversation functioni just want to log in & give my children data but that function is hard to findmuch prefer the old app