Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 184366 Views
  • 50 replies
  • 24 Helpful

DATA BUNDLES

I will be going abroad and need to make sure I can get access to my work emails, please advise on a price to add extra data to my plan please

Data gift

I have been trying to gift data all morning but I cannot seem to do it.I get a warning "Sorry, we can't

No mobile data

So I got a new phone and I put the EE SIM card into my new phone and I'm able to use it on Wi-Fi but when I don't have Wi-Fi and try to use cellular data it doesn't work and tells me to be connected to a Wi-Fi network or a cellular data network even ...

Zzz_ by Investigator
  • 1503 Views
  • 5 replies
  • 1 Helpful

Data Roaming pass

Hi, I am going away to Europe for 1 month starting on Saturday. Do I need to send a text for the 'roaming pass' before I leave? Also to end this I understand I need to text 'STOP ROAMING PASS'. Do I need to do this on the day I want it to stop or a f...

Mobile data not working

Hi there,  my mobile data on my iPhone 12 isn’t working and it hasn’t been working since last week I don’t know if it’s to do with the area I am in as other people who are with ee are having the same problems as me I was just wondering if they was an...

Amydi17 by Visitor
  • 371 Views
  • 1 replies
  • 0 Helpful

No internet abroad

Hi i am traveling abroad and one of my phones on my plans are not working properly with roaming - I have tried many things to rectify this, rest, turned off blue tooth, Wi-Fi, sent text to 150 and nothing is helping