Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Resolved! Data

How can I gift data to my son when the app is down

Resolved! I want give data for my son I don’t know how

Resolved! Wifi

Am in Tenerife and i cant get wifi

Unable to access my Mobile data for sharing

Roaming

Hey,I live in Norway for almost a year now and I had no problem using my data before.Yesterday I think my data run out I've topped up and it says I should have 50 GB data and unlimited calls and texts but I don't have anything. How come I could use b...

Le11

It is saying I have used all my data to gift, can you tell me whether there is a cap on this or whether it will cut off after I’ve used all of it?

Resolved! Data in Egypt

Hi, I've checked roaming for Egypt and it says buy a data addon but doesn't appear to be available for Egypt. Can anyone help please?

zdanovn

Why can't l use the mobile internet. they write to me that you do not have an octive package, although l go to my personal cebinet, everything is there and active, but l can get out to the lnternet a little [mod edit: removed personal details from ...

No Google or YouTube since change to EE sim

My dad’s phone (Huawei 7) can’t access things like google and YouTube since we had to change from BT to an EE sim. His data is switched on. He has no broadband/Wi-Fi in his house. Any suggestions if there is something he needs to enable or disable. T...

Data message

I am getting a message every couple of minuets saying data temporarily turned off for sim 1 can anybody help me