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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 189667 Views
  • 50 replies
  • 24 Helpful

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i have 23£ on my accounts and i keep texting 150 but i can’t buy any packs and i can’t even buy packs online

Incorrect mobile data usage

I'm on a sim-only deal that I've had for a few years now, using a Pixel 4a. It's showing me that I've used over 50Gb of mobile data this month, but the per-app breakdown shows 1.7Gb for the top app and 67Mb for the next one down.The latter is more co...

Resolved! broadband

how can i see how much intrnet left on my phone 

fred1976 by • Visitor
  • 376 Views
  • 1 replies
  • 1 Helpful

Where did my data go??

I have a very modest monthly allowance, for 5 years I made do with 1Gb, though recently it has shot up to 5Gb! On average, I use about 300Mb to 500Mb/month, I rarely use phone when I'm out, and if I do, it's only when I have a good WiFi connection.In...

stephen5000 by • Skilled Contributor
  • 2482 Views
  • 19 replies
  • 2 Helpful

Extra data

I need to put more data on my sons phone he is away on hoilday  and I’m the account holder and need to do this for him 

Slates8 by • Visitor
  • 457 Views
  • 2 replies
  • 1 Helpful
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