Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 165141 Views
  • 50 replies
  • 23 Helpful

Data add on

Hi, I bought a 1G 7days data add on but i think it was automatically set to start after my normal monthly pack data is finished. So my add on expired while my monthly pack data is also gone. Could I please get the 1G add on restarted please? Thank yo...

Gift data

Great stuff, can't gift data due to app maintenance to my daughters phones.  There should be a way of rolling over data so that they're not down to nil when maintenance is being carried out.  I hope when the maintenance has been completed the app is ...

BT double data

I received a text with this offer and received a response saying it was being dealt with but my data allowance hasn't changed

Abroad

Hi , I use a Bussines sim card, if i going abroad I will be charged if I using mobile data? or I can use my UK plan?

sorake by Visitor
  • 336 Views
  • 1 replies
  • 0 Helpful

Gift data

Can’t give my family data on the app can you tell my why please many thanks stuart

Gifting data

Anyone else having problems gifting data. Go through the process of gifting data, then press the gift data button and nothing happens! 

GL40 by Visitor
  • 445 Views
  • 2 replies
  • 0 Helpful

Resolved! Roaming

Hello,I'm going to Italy for three days so I need to get more data as the roaming now is not included anymore with "Pay as you go". How much data can I get daily for £3?