Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Resolved! Using my Internet dader in Egypt

Hi how much will I be charged to use my Internet data in Egypt for 7 days

Resolved! Social Media Apps & Sites

I’ve started to suffer problems when using social media apps on both data and Wi-Fi, specifically Facebook, What’s App and Twitter. It came on last week, initially only affecting apps and only on data. However, it’s now happening on Wi-Fi and their ...

Resolved! Offered double data as a BT Broadband customer.

I have a message from EE offering me double data for free as an existing BT Broadband Customer. All I have to do is to reply 'Yes' to 1200. Unfortunately the only answer I get is 'Unfortunately we weren't able to add this offer at this time, please t...

Share data - devices needed

I have an unlimited data sim to which I would like to be able to use and connect my laptop when out and about, but not with my phone nearby. What devices are recommended and what do I need to buy?

Why czny i connect my data.

Re: Unblocking websites

Hi all! I have mobile router sim and pay monthly. A website I need to log into is currently blocked when I use EE WiFi. How do I unblock? Many thanks!

Resolved! Can't download content from websites

I have recently just switched from three to EE. I was able to download videos from various sites. Since changing to EE I have access to these sites and can stream them, but it does not let me download. I hot spotted my laptop to see if its just my ha...

data

it annoys me when i still have a lot of data left but at the end of the month they like take it. then i have to buy more and it’s annoying

Unlimited Data Issues

Hi,I have an unlimited data plan. Both the host device (my mobile) and the receiver's (my laptop) packet data are not sent. Due to this, I am unable to use my hotspot. My pcap shows that information is being sent to an unknown location even while not...

Contact ee to activate persona hotspot

I try to turn on my personal hotspot but it says i should “contact ee to active on this account” and i dont know what to do. My mobile data works abroad but hasnt worked in the uk for some time, any tips?