Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Resolved! Roaming in USA.

Hi there, i just wanted to confirm how the fair use policy worked when roaming, i have a unlimited data plan with the roam abroad pass enabled, but i am flying out to the states in a week, it says online there is a 50gb limit to my usage when roaming...

Resolved! Galaxy 4 watch connection

I am looking for some help regarding my Samsung galaxy watch 4.I purchased it with a mobile data plan which has been activated on the watch ( but is not found in SIM manager within my settings) the problem is I cant seem to sync the mobile plan to my...

Resolved! My data gifting between phone 1 and 2 works but not between 1 and 3. All phones

Resolved! Unlimited data add on

I bought an add-on for the unlimited data with max internet speed after I use up my data allowance in this month’s plan, will this add-on be charged and renewed in the next monthly plan? I don’t need any more extra data outside the allowance next mon...

My mobile data

I have 25gb of data a month. Always had the same contract. The past few months since January I am now using up my mobile data before the end of the month, which has never ever happened before. for example my allowance renews on the 27th of each month...

Gifting data not working

My kids are both on my account. Each month I manually gift them data. Did it a few days ago. Showing online as fine from my number. No data been received by either of them. Normal text messages confirming not received by any of us. cannot solve this ...

Resolved! How can do I data gift

Resolved! share data

Resolved! Gifting Data to other (non-monthly) SIMs

I have multiple devices with SIM capabilities plus loads of data monthly (250GB), is there any way to gift data to any regular SIM that it is not linked to my account? I understand EE would love for me to have multiple payed lines, is there a workaro...

Resolved! Double Data not showing

Hi everyone, I was with Plusnet but moved back to BT. Also had a EE-Plusnet SIM and migrated to EE SIM pay monthly. Got notification of Double Data so texted 1122 'Double' nearly 2 months ago, now, data has reset to my normal allowance. Checked app a...