Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Data sharing not working

I am the main account holder and the app and website won't let me share data with my kids.There seems to be a technical fault but when I try to call the wait time is in excess of 40 mins.Anyone else having the same issues?

Re: Excessive data usage in just 12 hours?!!

Sorry to hijack this thread but I am also experiencing unexplained high data usage. And I have also just upgraded to a new higher data contract. Previously I would barely use 6gb per month, whereas I have apparently used a massive 7GB in the past 2...

Internet

Internet keeps saying offline even though I have data

Mobile data not working and i've tried everything!

Please help! I'm on a pay as you go SIM.... mobile data has always worked until 26th May 2023 and then it just stopped with no warning or changes. I left it for a couple of weeks without changing anything, thinking it may be a network issue and still...

Resolved! Gifting data limits

I’m wanting to get a sim only for my son, I have 100gb allowance. Is there limits on how much data I can gift if I were to buy a low allowance sim? for instance; if I got a 1gb sim can I gift him say 20gb per month?thanks in advance:)

Can't get interent on phone

No mobile interent on moto g22 fix this!

Technical

HelloI have data but its not working,it renewal is on the 18th

Wasif

Hi My mobile data is not working from last 1 hour.

Gifting data outside Uk

I’m trying to gift data to my children but it’s not going through, is it because am outside the country?

Resolved! Data gifting allowance

I have a smart iPhone plan which I pay £87 a month for. This gives me unlimited everything and then 100gb of data to gift every month. For some reason, I have only gifted 55gb to my children and I only have just over 400mb left!!! I used my phone as ...