Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 161854 Views
  • 50 replies
  • 23 Helpful

Mobile data not working and i've tried everything!

Please help! I'm on a pay as you go SIM.... mobile data has always worked until 26th May 2023 and then it just stopped with no warning or changes. I left it for a couple of weeks without changing anything, thinking it may be a network issue and still...

Jbowie86 by Investigator
  • 16333 Views
  • 11 replies
  • 1 Helpful

Resolved! Gifting data limits

I’m wanting to get a sim only for my son, I have 100gb allowance. Is there limits on how much data I can gift if I were to buy a low allowance sim? for instance; if I got a 1gb sim can I gift him say 20gb per month?thanks in advance:)

Glenn93 by Skilled Contributor
  • 2374 Views
  • 10 replies
  • 8 Helpful

Wasif

Hi My mobile data is not working from last 1 hour. 

Gifting data outside Uk

I’m trying to gift data to my children but it’s not going through, is it because am outside the country?

Yeti1974 by Explorer
  • 310 Views
  • 2 replies
  • 0 Helpful

Resolved! Data gifting allowance

I have a smart iPhone plan which I pay £87 a month for. This gives me unlimited everything and then 100gb of data to gift every month. For some reason, I have only gifted 55gb to my children and I only have just over 400mb left!!! I used my phone as ...

"sign in to network" notification

I've been getting a "sign in to network" notification and when I tap on it, it then says my Data is blocked I went online to check my date on my plan ans in setting I tapped on "use mobile data" and it don't untick and says wait 30 mins which and I h...

Nate-47 by Investigator
  • 818 Views
  • 2 replies
  • 0 Helpful

Resolved! Data abroad

I’ve purchased the data travel pass as I am currently in Turkey. I have been charged but it still isn’t working although I have my data turned on. Any ideas?