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Community Activity
No network
Last nite I broke down in my van 80 miles away from home with my 2 year old in a town I wasn't familiar with couldn't make a call book a hotel or get any cash as I had no internet coverage at all couldn't call AA as phone saying no network so me and ...
Unable to call customer service or use 150 texts
Just arrived in Switzerland and can't call customer service or use 150 text service, and app and website don't seem fully functional and won't allow me to change spend cap (which may be the problem) I called customer service in the UK just before lea...
SIM Question
Hello, I bought an 8GB SIM card plus 500 minutes and unlimited texts. So there's no subscription, no out-of-bundle charges or other fees?
Resolved! VAT receipt for Personal Accounts
Why do EE not show the VAT breakdown on their personal accounts? I charge some of my bills to my business and need a VAT receipt to do that. Why is EE exempt from showing their VAT details on their bills.... I wish I could do the same?
EE TV music channels
Can you get music channels on we tv? When I’ve googled it, it says you can but I can’t work out how. Thanks
Resolved! Voicemail cuts in early
Any advice to extend the ringing time before voicemail cuts in on iphone 13? Currently cuts in after 20 secs.... ideally want to increase delay to 30 secs....
5G Smart Hub HH20C - Is this unlocked?
Hi there,I'm moving from the 5G Smart Hub HH20C mobile router to a fixed line broadband connection at home (still with EE) and they have said I don't need to return the 5G Smart Hub.I was thinking of using this with another SIM, if possible, so am ju...
Unable to stream ITVX live via my EE box
Dear EE Customer Support, I am writing to express my concern and frustration regarding the continued removal of live ITV streaming via the ITVX app on the EE Box. As a customer, I have always valued the convenience and quality of your services, bu...
trade in
Hi allI upgraded to a new phone last November 2024. I opted to trade in my old phone for a monthly discount on the plan. However it is nearly April 2025. They have still not asked for the trade in phone even though I am still getting the monthly d...
