Travel data pass and Roam

[Chris-11]

Hi,

Constantly having issues with trying to enable things by texting 150.  I don't get a response for TRAVEL and have no idea if the pass is on or off.  ROAM gives me a generic resposne.  Nothing shows in my app dashboard for any of this.

How do I know if it's working or not or do I just wait for a massive bill and then argue?

Currently waiting to board the flight so this should be interesting....

[Susanah]

USA

[Michael_D]

Thanks @Susanah 

Did you get the welcome text when you arrived in the USA? That would usually have a link to purchase the add-on for when you are away.

Michael

[Susanah]

I did receive the welcome text and the link attached but it doesn’t let me purchase.

[Leanne_T]

Thanks for coming back to us @Susanah 

What happens when you try and purchase a roaming pass? Do you have signal showing on the device and can make and receive calls and texts? 

Speak to you soon 🙂

Leanne.