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1296685posts
Community Activity
Unable to upgrade
I’m trying to upgrade my phone this morning, I’ve been getting messages stating I’m eligible so went to the app, I’ve tried talking upgrade and each time it’s comes up with the message this service isn’t available or that this function isn’t supporte...
Orange Sim Card
Hi, my father has an old (very old!) orange SIM card that he is using in a Nokia phone. The problem is someone in his work gave him the sim about 20 years ago so the sim isn’t registered in his name and he’s not really sure what name it’s registered ...
Rude community ee staff
Hi EE Team, I just wanted to raise a concern that’s been on my mind. I recently had an interaction with someone on the EE Community who holds a “Community Star” badge — and I have to be honest, the tone and attitude I received from them was really di...
14 day cool off
Can I return an item withing the 14 days if its been used ?
Complain regarding i phone Insurance cancellation and screen repair- long-standi
How do I make a complaint
Frequent HH20C Smart Hub 5G dropouts
I have the HH20C Smart Hub 5G. Wireless broadband has been working more or less fine in the 10 months I've had it. However, over the last week there have been connectivity issues. The internet connection will just drop completely from time to time (e...
I cant make or recieve calls please help Full works plan in the usa
Any ideas? everything elese works fine. I can text to non phones, facetime an iPhone but not call it. Internet works great. I really need to make some calls to UK land lines. All incoming calls are going straight to voicemail.
Very slow response from one website on Windows PC - iPad fine
Over recent weeks I have noticed that accessing one particular website from my Windows PC that I use a lot (thegvoffice.com ... IP address 104.21.64.1) has become very slow and often pages do not load without multiple refreshes.Other useful informati...
Some devices (such as PS5 and Google TV) require a full shut down to connect
Dear All,Since moving from standard GFast BT to EE full fibre, I’ve had nothing but problems.To try and solve the issues, I did a full factory reset on everything and now, I’ve got a new issues.for some reason, certain devices need a full shut down a...
Roaming nonEU
Hi,My son is in canada for a week. I can't seem to activate his roaming despite him sending a message to 150. He can't access his WhatsApp messages. Being autistic he is having a bit of a melt down. What can I do?
