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Community Activity
Wifi Controls not connecting new devices
Hi, Since turning on wifi controls in the app any new device cannot connect to the wifiA new brand new Iphone from the box doesn't connect, an previous laptop doesn't connect and another work laptop that connects via the wps button doesn't connect. I...
Can't see my bills and can't link my new phone
Hi there, I got a new iPhone that I pay for monthly. I tried to download the app and link my new device with an eSIM, but it doesn't work; it says the information on my eSIM is incorrect. Also, when I try to see my bills, it pops up a message saying ...
Roaming EU
Hello,I’ve just received a £427 bill from EE, mostly for roaming charges while I was in Poland.I’m on the Full Works iPhone SIM plan. Before travelling, I specifically asked an EE store employee whether EU roaming was included, and was told yes. I as...
Resolved! Contract ends but phone loan still live for another year
My minutes/data plan contract ends on 21/6/25, my phone loan ends 21/6/26 and I want to move my number to an o2 sim. As I pay the plan and phone on separate direct debits I assumed I could just use the PAC to move my number over and continue paying t...
Resolved! Apple Music inclusive extra not applying
I’ve chosen Apple Music as my inclusive extra and can see it active on my EE app. I received a link to set it up but when I click it, it opens Apple Music, shows a white screen for a second, then just continues to the regular Apple Music app. There a...
Smart Hub Pro vs OrbiPro
I took delivery of my Smart Hub Pro and satellite today, and so far, results are a bit disappointing compared to the 2 year old OrbiPro SXK80 set up I had, which gives WiFi 6.Upstream definitely slower and range seems to be less.Does anyone else have...
Grassroots
Hi I have just started coaching for a under 8 team and was wondering if EE would be able to sponsor us. Thank you
Spend cap. I have a spend cap , but for the last 2 months have received bills in
I have a spend cap in place but for the last 2 months have received bills in excess of this?
Roaming
My partner and daughter are in the US I am in the UK, how do they get the roaming add on when I have the account
Resolved! Unable to activate Discovery+
I’m new to EE Broadband after moving from BT after having my EE mobile for a few years. I received a welcome email with a link for activating Discovery+ as I’m told I need that to be able to watch TNT Sport via my Sky Box. The link is dead and doesn’...
