Roaming

Plus4 · ‎19-07-2026

Hello, I've got a 30day rolling sim....on the basic package and about to go abroad. I want to up my plan (as I was told I could) and manage it on the app.

I can't find how to do that. Anyone any ideas? It's only giving me the option to buy a 14day package, which is obvs more expensive.

Any help appreciated

Rach_H · ‎20-07-2026

Hi @Plus4,

Welcome to the Community!

If you can't find the option you're after when upgrading as suggesed above then I'd recommend reaching out to our team, so they can take a look into your options.

Rach

View solution in original post

Chris_B · ‎20-07-2026

@Plus4 Click upgrade as that’s what you are doing

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

XRaySpeX · ‎20-07-2026

There is no 14 day data plan.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Rach_H · ‎20-07-2026

Hi @Plus4,

Welcome to the Community!

If you can't find the option you're after when upgrading as suggesed above then I'd recommend reaching out to our team, so they can take a look into your options.

Rach