No Data....

[pennyatpenelope]

I have had no data on my phone this month. I have nothing unless I'm logged on to our data box . I am unable to use my phone outside of my home. I have tried turning phone on and off several times.

[Christopher_G]

Hi @pennyatpenelope 

Welcome to the community.

Are you on contract or pay as you go? Do you have data remaining on your plan?
Chris

[pennyatpenelope]

I am on contract and should have data

[Christopher_G]

OK, thanks @pennyatpenelope 

Could you pop your postcode into our coverage checker and hit 'check status' please? It'll let you know if we're aware of any problems in your area.

Chris

[pennyatpenelope]

Will do another check later. Going out for the day so ...no data 🤷