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Please give me answer

Jinhyung
Visitor

I from Korea and arrived here yesterday

I buy the sim at Korea so I need charge the data

but because of my language level I think I buy new one

so I want to cancel that and buy just data

1 SOLUTION

Accepted Solutions
Schockwave
EE Community Star
EE Community Star

Hello @Jinhyung ,

Welcome to the community,

You write you arrived from Korea here yesterday, did you get a SIM card in the UK and where did you buy it?

A little confusing as to why you want to cancel and buy a new one, please explain.

If you bought a Korean SIM card, then we cannot deal with that, you would have to do that yourself.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

View solution in original post

1 REPLY 1
Schockwave
EE Community Star
EE Community Star

Hello @Jinhyung ,

Welcome to the community,

You write you arrived from Korea here yesterday, did you get a SIM card in the UK and where did you buy it?

A little confusing as to why you want to cancel and buy a new one, please explain.

If you bought a Korean SIM card, then we cannot deal with that, you would have to do that yourself.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.