Payment

Patricia41
Visitor

The first charge is coming with a £50 deposit, this was not in the contract, I need to understand why this is because it will be charged tomorrow, and I will not pay.

1 SOLUTION

Accepted Solutions
Northerner
EE Community Star
EE Community Star

Hi @Patricia41 

It will be a refundable deposit possibly for roaming.

Speak to EE CS on 150 about a refund.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

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1 REPLY 1
Northerner
EE Community Star
EE Community Star

Hi @Patricia41 

It will be a refundable deposit possibly for roaming.

Speak to EE CS on 150 about a refund.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.