No mobile data services temporarily turned off by your operator what s going on

[Chris_B]

@Asma77  where are you seeing that message?    

[Christopher_G]

Hi @Asma77

Welcome to the community.

Have you tried restarting your phone? How long has it been like that for?

Chris

[katrina231]

Hi Chris,

I have this same issue. My mobile data despite being turned on is not working, and does not show on the top bar of my phone. I have tried turning phone on and off again, tried restarting and tried turning data on and off again many times. I have plenty of data left so should not be an issue of not having enough data. Would value any further input please.

Thanks,

Katrina

[Christopher_G]

OK, thank you @katrina231.

What kind of phone do you use?

Chris

[Asma77]

On my notifications it comes n goes been doing it all day yesturday n tuesday
Evening

[Asma77]

Ive tried everything turning off mob n turning off wifi n mobile data did updates etc

[Christopher_G]

Hi @Asma77

Welcome to the community.

Have you tried turning mobile data off and on this evening? If it still isn't working after that, I'd recommend speaking to our Mobile Care team.

Chris