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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 191957 Views
  • 50 replies
  • 24 Helpful

Data

Every time I go to turn my data on it does not work and says I need to sign in to EE network and when I go to do that the website doesn't load, I haven't run out of data. Hope anyone has any advice. 

Hannah09 by • Visitor
  • 357 Views
  • 1 replies
  • 1 Helpful

Intermittent service

I have had intermittent/poor/no service for 5 days now.  Will my bill reflect the lose of service I am experiencing?  It is causing so many problems including dual authorisation for banking at work as authorisation codes do not come through.

Resolved! Data remaining

Hi Team,I have a 4GEE Wifi Mini that is currently working except I cannot see how much data I have left.I login to the device (192.168.1.1) and when I click on the check data remaining button it takes me to a page that tells me:ForbiddenYou don't hav...

robt123 by • Investigator
  • 3035 Views
  • 23 replies
  • 3 Helpful

No data coverage and patchy network at home address

So, I cganged to EE for the good mobile data package as my home wifi is unreliable...only to realise I cannot pick up any mobile data (and have limited reception) at my home address, both indoors and out in the garden. It works fine everywhere else.I...

Hayzie1 by • Visitor
  • 362 Views
  • 1 replies
  • 0 Helpful

Roaming in USA on Apple Watch Cellular

I am off to the USA soon and I have activated the Roaming Abroad Pass for my iPhone. I have an Apple Watch 7 Cellular with a data plan for the UK and I am just wondering if I need a separate data plan for my Watch. Does anyone know?Thanks

Resolved! Which addon for data roaming?

Hi.Im trying to buy an addon for roaming in South Africa.The link in the SMS I got when I entered South Africa gave me Forbidden Access I managed to login to My EE and click the get addons link but im seeing a lot named like this:Zone A 900MB EE HS W...

gift data

anyone knows why i can't gift data when abroad

mrouf12 by • Visitor
  • 392 Views
  • 1 replies
  • 2 Helpful
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