Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 186854 Views
  • 50 replies
  • 24 Helpful

Data

Can I use my 4G in Australia? 

Data

I paid my phone bill this morning and data isn’t working can you help me please  

Slow 5G

Hello Ive been having speeds below 100Mbps on a 5G connection… is there an issue here ? 

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IJDS16 by Explorer
  • 441 Views
  • 3 replies
  • 0 Helpful

Whatsapp

Can I send photos on Whatsapp for free as part of my data allowance, or will I be charged extra?

GY71dnx by Valued Contributor
  • 1186 Views
  • 5 replies
  • 1 Helpful

Data gifting

I have 2 phones on the same account. One is old and will not download the My EE app, the other will.Can I gift data to the newer one in my EE account on-line? If not, how can I do it?Any help appreciated.

GY71dnx by Valued Contributor
  • 1065 Views
  • 28 replies
  • 5 Helpful

Gifting data to kids accounts

Hi,  Got two kid accounts linked to mine.  Have always gifted some data each month.  This month the app is only letting me gift dat to one kid's account.  The other is not available e.g. no drop-down box?Went onto the website and it said it couldn't ...

samtcb by Visitor
  • 378 Views
  • 2 replies
  • 1 Helpful