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No mobile data after porting number from BT samsung s9+

QuarterWit
Visitor

‎15-09-2024 02:38 PM

Hi,

I just switched from BT Mobile.  The mobile data network worked fine for 24 hours until my old number ported over.  Now no data.  My phone is a Samsung S9+.

Any ideas gratefully received.

Thanks

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎15-09-2024 05:37 PM

Hi @QuarterWit 

Try restarting your device. 

Then download your settings here: https://setup-ee.wdsglobal.com/index.html

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Rach_H
EE Community Support Team

‎16-09-2024 11:05 AM

Hi @QuarterWit,

Welcome to the Community!

Are you able to use calls and texts, or are you also having trouble with these?

Rach