02-06-2022 09:36 AM
Hi I have a data only sim in a TP link MR6400- for the first 2 months it has worked ok- but for the past month it has being getting slower and slower and now it
struggles to connect- the router shows 2-3 bars and EE reckon they have no issues in the area.
i have reset router and still the same.
Is there anything else I can try?
thanks
02-06-2022 10:32 AM
Do you have an EE mobile, and if so - does that have similar problems?
Failing that, do you know any friends or relatives in the area who use EE and could test their data for you?
02-06-2022 10:39 AM
02-06-2022 11:35 AM
If multiple EE users in the same area are having the same problems, that's good evidence of a network issue.
The online coverage tool has a "report a problem" link that lets you submit all the details for further checks.
I'd recommend all affected users complete that.