18-11-2023 01:24 PM
Please help i order for a contract sim to my surprise the sim only came with 2G Data for 13 pounds monthly i have been calling the customer care number for hours without any response.
has anyone experienced this before?
please what should i do
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18-11-2023 02:20 PM
Yes, it's on sale at this very moment for £14:
18-11-2023 01:29 PM
What did you order?
18-11-2023 01:33 PM
Hi @Felixfort
What device are you using.
Thanks
18-11-2023 01:35 PM
I ORDEREED A NEW SIM WITH I GOT THIS 3DAYS AGO. I ACTIVATED IT ONLY TO FOUND OUT THAT IT ONLY CAME WITH 2G DATA ACCESS WHICH I HAVE USED TODAY , AND I BEEN DEBTED WITH 13 POUNDS FOR THE MONTHLY PAYMENT. ITS SO RIDICULOUS
18-11-2023 01:38 PM
Yes, but which SIM did you order & how much data did it have? You must know what you ordered.
18-11-2023 01:46 PM
And @XRaySpeX what device.
18-11-2023 01:49 PM
@Northerner : Eh?
18-11-2023 01:52 PM
@XRaySpeX It would be helpful to understand what device they are using as it may only be 2G compatible or a setting might need changing.
18-11-2023 01:55 PM - edited 18-11-2023 01:57 PM
@Northerner : OIC! I'm reading OP as having ordered a contract SIM & received 1 with only 2GB data & is querying that amount. EE don't sell 2G network SIMs.
Oh, I suppose it could be either way at a pinch. OP is unclear.
18-11-2023 01:57 PM
@XRaySpeX LOL I read it as they were only receiving 2G signal.