NF SIM access 2G Data for 13 Pounds PLEASE HELP

Felixfort · ‎18-11-2023

Please help i order for a contract sim to my surprise the sim only came with 2G Data for 13 pounds monthly i have been calling the customer care number for hours without any response.

has anyone experienced this before?

please what should i do

Chris_B · ‎18-11-2023

@Northerner I think @Felixfort means 2Gb of data not 2G cellular connection.

@Felixfort Can you provide a link to this sim you ordered?

Felixfort · ‎18-11-2023

Felixfort · ‎18-11-2023

THIS IS WHAT I GOT..

XRaySpeX · ‎18-11-2023

That's a bill of what you received. I'm asking you again what did you order when you went to the EE Shop? You must know! We certainly don't!

That's a No Frills SIM. Is that what you ordered?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Felixfort · ‎18-11-2023

I ORDERED SIM ONLY

XRaySpeX · ‎18-11-2023

Yes, that's what you GOT. I wanna know what you ASKED FOR?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Felixfort · ‎18-11-2023

MY QUESTION IS THAT. I ONLY GOT 2GB DATA CAPPED FOR 13 POUNDS MONTHLY I ASKED IF ANYONE EVER EXPERIENCED THIS.

XRaySpeX · ‎18-11-2023

I've had enough of this!

I can only assume you ordered by price alone & never bothered to see what data it came with. You got what you ordered, a 2GB data No Frills SIM Only!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

XRaySpeX · ‎18-11-2023

Yes, it's on sale at this very moment for £14:

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Felixfort · ‎18-11-2023

IM ASKING IF ITS POSSIBLE TO CHANGE THE PLAN? AND HOW WOULD I GO ABOUT THAT