Hi all.
So moved from bt tp ee due to contract renewal , and was told it had to be done basically. Internet working fine although had an issues with Ethernet slow to activate, but was sorted with help from the community. Now I have a mobile data speed question .
I had a sim only when was on bt and it cost me the same as what i am paying for the sim om ee now, which all good . The issue i have is that the new card is limited to the 10mbps limit , and the bt one was not limited speeds at all .
So basically to get a 5g speed at all I would assume I would have to contact EE and upgrade the sim plan. Which in turn would cost more money . As this was not my choice and I was ported from bt to ee am I wrong I should be getting the same as I was getting before in speed for what I was paying , as it was not my choice to move and why should it cost me more if it was not my choice . Thank you
