My gifting data not working
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22-06-2023 05:46 PM
My data is not showing up and I can’t use my data can’t gift data
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22-06-2023 05:47 PM
Same issue ,
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23-06-2023 07:46 AM
Hi @Imranyousaf.
Welcome to the community.
What happens when you try to give data from the app?
Have you tried logging in to your My EE online?
Katie
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23-06-2023 07:47 AM
Hi @Imranyousaf.
Is this via the app or My EE online?
If you text AL to 150 what reports?
Speak soon,
Katie
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23-06-2023 01:17 PM
It’s showing me 0 data Available as I have 150GB data and 3 more lines . So I can’t use my data and can’t gift data. It’s been 3 days and I am really upset about it . I wish they sort my problem otherwise I’ll leave them soon ,
rang the customer service and not helpful asking will be fine in 2 hours now it’s 3 days and still same problem,
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23-06-2023
01:24 PM
- last edited on
23-06-2023
03:21 PM
by
DanielPA
[Mod edit: Image rejected due to it containing personal information.]
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23-06-2023 01:27 PM
Thanks for getting back to me @Imranyousaf.
Are you seeing the same problem with both the app and My EE online?
Did our customer care team gift the data for you whilst we look into this?
Katie
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23-06-2023 04:17 PM
No they not helping me , ring them 4 , 5 times
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23-06-2023 06:09 PM
What did they say was causing the problem, @Imranyousaf?
Chris
