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Community Activity
Leaving
Hi. I want to cancel EE contract. I moved to SKY. 3 days ago and it’s amazing … I can actually hear people on the phone! please can I cancel my DIRECT DEBIT from now ***** ******** *********** ************@*******.**.** [Mod edit: Please do not ...
Roaming
We regularly spend 3 months a year in France ….our last visit in the autumn of 24 when as before we were able to purchase a monthly pass ….WITHOUT warning we can only now purchase weekly passes which is little less than the daily charge. ….this is ...
Help needed buyibg roaming add-on
Because ee has made it impossible to sign in to its app, with all its passcode (email AND phone, even with a password!!!) nonsense, I can't access the option to pay well over the odds for one day's Internet access. Does anyone know how to get round ...
Cannot manage Digital Home features online
I Cannot manage my Digital Home features online. I login to my ee account fine and select manage plans and manage Digital home but when I select (for example) Manage call Protect I get ....Sorry! We couldn't find that page ...Any ideas where I shou...
Highest prices of all providers
Have been a transferee from BT to EE/BT: - the initial deal for broadband, phone and full TV package was reasonable. Six months into the 24 month contract, the monthly price has sky-rocketed as well as the actual service deteriorating, (TV box consta...
EE is not accepting my payment and my bill is now overdue
I've tried repeatedly to pay this bill on EE's website on multiple devices and with multiple cards and it keeps just saying that the service is not available. Now my bill is overdue and there seems to be nobody who can help me. It is incredibly frust...
VAT Removal from Order to Jersey
Hi, Today I bought one of the Nintendo Switch 2 consoles and paid for the order. I noticed that the VAT was not automatically removed and would like to find out how I would go about claiming this back? Jersey has its own GST and I would be paying thi...
Phoning uk from abroad
I am currently on holiday in Barbados and trying to ring home in the UK. My husband and daughter both have phones linked to my account and none of us can make calls. My husbands worked 2 days ago but now none of us can call. We have tried buying the ...
Missing data
Iv payed my bill and I seem to have no data even though I have paid the bill. Iv restarted my phone 4 times to make sure it wasn’t my phone messing around but I still have no data
Resolved! Existing Discovery+ log-in via phone deal NOT working despite new tv package
Hello all - would love some advice re Discovery+ app issues.I previously accessed the app (with TNT Sport) via my EE phone package (free big screen add-on) - but now have a new phone deal with EE, which no longer includes the Discovery+ app add-onI h...
