Gifted data disappearing

Duckgirl
Visitor

Every time I receive gifted data it disappears even though I haven't used that amount of data.  Seems a big con to me 

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Duckgirl  It’ll only disappear when the billing cycle starts again,   It doesn’t remain until used. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Duckgirl  It’ll only disappear when the billing cycle starts again,   It doesn’t remain until used. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.