Why is ee blocking so much?

AnnoyedConfused
Explorer

New SIM today and ee seems to blocking access to sites/services that they have no reason to, even this community website, why is this? I’ve had to use a different network to access their own forum, amongst others, because I can’t access it on my ee sim. 
What’s the fix for this because the restrictions are well over the top and makes the data service pretty useless?

4 REPLIES 4
bristolian
EE Community Star
EE Community Star

Sounds like you have content lock enabled. Details, and instructions on removal, are at https://ee.co.uk/help/help-new/safety-and-security/content-lock/switching-content-lock-on-or-off 

I got it took off in case that was the issue but it’s still a problem. Had a content lock on my old 3 network account and never had the trouble. Maybe it will take a day to remove completely but don’t know why they would be blocking sites like basic forums, including this one. 

Christopher_G
EE Community Support Team

Hi @AnnoyedConfused 

That sounds very unusual. I would recommend speaking to our Technical Support team so they can check everything from our side.

Chris

WifeGotEEnotMe
Visitor

EE seem to be blocking various devices - Such as Mining hardware like Goldshell Mini Doge compute ASICs. 
I don't see why they would block something so miner on their network. 
Will be returning to Three...