File Sharing

[Damian3]

I've have just changed over to the EE smart hub and I am now having trouble using the scan to folder function on my printer. I have set this up identically to my Sky router previously, but something seems to be blocking it. I am now thinking this may be a firewall setting. Anybody experienced similar issues please?

[Mustrum]

@Damian3   it is unlikley to be a firewall issue.

Which router and which printer do you have?

On your PC/Laptop have you set your network to private?

[Damian3]

Hi Mustrum, I have the EE Smart Hub Plus and I am using a Ricoh IMC300F printer. I use a Macbook, but i have got the file sharing enabled on there.

[Rach_H · Accepted solution]

Hi @Damian3,

Thanks for posting on the Community. 

If you're unable to scan to folder on the printer, please get in touch with our broadband tech guides and they will help you further 🙂

Rach